About BackMyBalance

For over a decade, we've been dedicated to protecting fraud victims, investigating scams, and helping people recover their money through expert analysis and legal action.

Trusted Scam Investigation Platform

Empowering Victims. Catching Criminals. Recovering Justice Since 2014

BackMyBalance was founded by a team of former high intelligence agents who dedicated their careers to protecting citizens. Today, we channel that expertise toward helping financial fraud victims navigate complex recovery processes and hold perpetrators accountable.

We understand the trauma of being scammed—the financial loss, the emotional impact, the sense of violation. That's why we created a platform where victims can report with confidence, knowing their cases are handled by professionals with real experience in law enforcement and fraud investigation.

Founder
"Every scam victim deserves expertise and hope. We bring both to every single case."
Director
Former Cybercrime agent
Investigation Excellence
10+
Years Fighting Fraud
Expert Support
+
Cases Resolved
M
Recovered for Victims
Expert Investigators
Countries Served

Our Journey of Impact

From founding to present: How BackMyBalance has evolved to serve victims better each year.

2014

BackMyBalance Founded

Former Cybercrime Chief James Mitchell and fellow law enforcement veterans launch BackMyBalance to provide expert fraud investigation services to victims who felt abandoned by traditional authorities.

2017

5,000 Cases Milestone & Global Expansion

After helping 5,000 victims recover their funds, we expanded to 12 countries and established international partnerships with law enforcement agencies to pursue perpetrators across borders.

2020

Digital Platform Launch

We launched BackMyBalance.io with advanced complaint tracking, real-time status updates, and AI-powered scam pattern analysis to serve victims more efficiently during the COVID pandemic scam surge.

2024

$425M Recovered & 34 Countries

We've now recovered over $425 million for victims across 34 countries, secured 127 criminal convictions, and became the largest independent scam investigation platform in the world.