Michael T., Texas

Victim of $48,000 Crypto Investment Scam

“I was embarrassed and devastated. I thought I’d never see a dime again. Within 48 hours of reporting, BackMyBalance assigned me a case manager — a former financial crimes investigator. They traced the wallet, froze part of the funds, and recovered $32,500. They didn’t charge me the success fee until *after* the money hit my account.”

Recovered: $32,500 Timeline: 18 Days

Sarah L., Ontario

Romance Scam Victim – $27,000 Lost

“He was fake. The ‘emergency surgery’ story, the ‘flight to meet me’ — all lies. BackMyBalance helped me file reports with Interpol and local agencies. Their team identified 3 other victims in my region — we now have a group chat for support. They recovered $19,800 from escrowed funds. Their empathy made all the difference.”

Recovered: $19,800 Timeline: 24 Days

David R., London

Phishing & Identity Theft – £15,000

“They cloned my bank login and emptied two accounts. BackMyBalance worked directly with my bank’s fraud team and provided a full forensic timeline. They got £11,400 reinstated *before* insurance even kicked in. No upfront legal fees. No pressure. Just results.”

Recovered: £11,400 Timeline: 9 Days

Aisha M., Dubai

Fake Job Offer Scam – $8,200

“I paid ‘processing fees’ for a remote job that didn’t exist. BackMyBalance tracked the payment through three intermediaries and negotiated a partial refund from the final recipient (who claimed they were also scammed). Got $5,300 back — and they taught me how to spot fake job listings. Worth every penny of the $150 fee.”

Recovered: $5,300 Timeline: 14 Days

James K., Sydney

Tech Support Scam – AUD $6,500

“A ‘Microsoft technician’ remote-accessed my PC and ‘found malware’ — then demanded payment. BackMyBalance got my bank to reverse the transaction *and* flagged the fraudster’s VoIP number. They even helped me secure my devices. AUD $5,100 recovered — and my laptop is safer than ever.”

Recovered: AUD $5,100 Timeline: 6 Days

Elena P., Berlin

Lottery Scam – €12,800

“I received an email saying I won €2M — but needed to pay ‘taxes’ first. BackMyBalance traced the SWIFT transfer to a shell company in Eastern Europe. Through legal pressure, they recovered €9,200. Their German-speaking case manager made everything seamless.”

Recovered: €9,200 Timeline: 31 Days

Rajiv S., Mumbai

UPI Payment Fraud – ₹4.2L

“A fake Flipkart order ‘refund’ link stole my UPI credentials. BackMyBalance coordinated with NPCI and my bank — recovered ₹3.1L out of ₹4.2L. They also helped me file an FIR. Fast, local, and effective.”

Recovered: ₹3,10,000 Timeline: 11 Days

Olivia N., Cape Town

Fake Charity Scam – ZAR 28,500

“They impersonated a children’s hospital after the flood. BackMyBalance alerted SARS and the NPO Directorate. Two fake accounts were frozen — I got ZAR 19,200 back. Their follow-up was constant and reassuring.”

Recovered: ZAR 19,200 Timeline: 19 Days

Hiroshi T., Tokyo

Impersonation Scam – ¥1.8M

“Someone called as ‘Japan Post’ saying my package had drugs — then transferred me to ‘police’. I panicked and paid. BackMyBalance worked with Tokyo Metropolitan PD and recovered ¥1.2M via bank reversal. Their Japanese liaison was critical.”

Recovered: ¥1,200,000 Timeline: 8 Days

Fatima B., Lagos

Business Email Compromise – $34,000

“My company’s accountant received a fake invoice from ‘me’ (CEO). Funds wired to a Nigerian account. BackMyBalance traced the receiver, collaborated with EFCC, and froze $21,500. Their crisis response saved our startup.”

Recovered: $21,500 Timeline: 26 Days

Carlos M., São Paulo

Pix Scam – R$15,700

“A fake Mercado Livre seller tricked me into sending Pix. BackMyBalance filed a formal dispute with Bacen and the seller’s bank. Got R$11,900 reversed — and the scammer’s Pix key is now blacklisted.”

Recovered: R$11,900 Timeline: 5 Days

Liam O., Dublin

Clone Firm Scam – €41,000

“A fake investment firm copied a real Irish broker’s website. BackMyBalance reported them to the Central Bank and IC3. Recovered €29,300 via chargeback and settlement. They even helped me warn others online.”

Recovered: €29,300 Timeline: 42 Days

Grace W., Vancouver

Grandparent Scam – CAD $18,000

“My grandson ‘called’ from jail — I wired bail money. It was AI voice cloning. BackMyBalance worked with RCMP and the money transfer service. Got CAD $12,500 back. Their trauma-informed support helped me heal.”

Recovered: CAD $12,500 Timeline: 13 Days

Diego F., Bogotá

Fake Loan Scam – COP 24M

“They promised a ‘guaranteed loan’ but demanded ‘insurance’ upfront. BackMyBalance traced the Nequi and Daviplata wallets — recovered COP 15.2M. Their Spanish-speaking team was patient and precise.”

Recovered: COP 15,200,000 Timeline: 17 Days

Nina J., Singapore

Telegram Pump Group Scam – SGD $9,400

“A ‘crypto signals group’ pumped a coin — then dumped it. BackMyBalance identified the admin’s IP and linked wallet. Recovered SGD $6,100 via negotiation. Also got me into a free investor literacy program.”

Recovered: SGD $6,100 Timeline: 22 Days

Thomas B., Oslo

Fake Tax Refund Scam – NOK 62,000

“A phishing site mimicked Skatteetaten. BackMyBalance alerted the Norwegian Tax Admin and DNB. NOK 47,000 recovered via bank reversal. Their report helped shut down the domain in 48 hours.”

Recovered: NOK 47,000 Timeline: 7 Days

Zoe L., Melbourne

Fake NFT Marketplace – AUD $14,200

“I bought a ‘rare NFT’ on a fake OpenSea clone. BackMyBalance traced the MetaMask wallet, found 3 other victims, and filed a joint report. AUD $9,800 recovered via settlement.”

Recovered: AUD $9,800 Timeline: 29 Days

Amir H., Kuala Lumpur

Forex Signal Scam – RM 38,500

“A ‘70% win rate’ forex group took my deposit and ‘management fee’. BackMyBalance exposed their fake track record and pressured the payment processor. Got RM 26,000 back. Also filed with SC Malaysia.”

Recovered: RM 26,000 Timeline: 33 Days

Chloe D., Paris

Fake Luxury Resale Scam – €7,900

“I bought a ‘pre-owned Chanel’ on a fake Vestiaire site. BackMyBalance worked with Stripe and the French DGCCRF. Full €7,900 chargeback approved. They even sent me a guide on spotting fake e-commerce sites.”

Recovered: €7,900 Timeline: 16 Days

Noah P., Auckland

Fake Immigration Agent – NZD $11,200

“He claimed to be licensed to help with residency. BackMyBalance reported him to Immigration NZ and MBIE. NZD $8,400 recovered via dispute resolution. The fake agent is now banned.”

Recovered: NZD $8,400 Timeline: 21 Days

Leila K., Riyadh

SADAD Payment Fraud – SAR 18,300

“A fake government fine notice redirected me to a cloned SADAD portal. BackMyBalance coordinated with SAMA and the bank — SAR 14,100 reversed. Their Arabic support team was exceptional.”

Recovered: SAR 14,100 Timeline: 10 Days

Benjamin T., Stockholm

Fake Trading App – SEK 52,000

“The app showed fake profits — but withdrawals were ‘blocked’. BackMyBalance identified the offshore server and pressured the payment gateway. SEK 36,400 recovered. Also alerted Finansinspektionen.”

Recovered: SEK 36,400 Timeline: 37 Days

Maya S., Manila

Fake GCash QR Scam – ₱95,000

“A ‘food delivery rider’ showed a QR code for payment — but it went to a stranger’s GCash. BackMyBalance helped me file with BSP and GCash Trust & Safety. ₱68,000 recovered.”

Recovered: ₱68,000 Timeline: 12 Days

Ethan R., Toronto

Fake Contractor Scam – CAD $22,000

“A ‘renovation contractor’ took a deposit and vanished. BackMyBalance found his pattern across 3 provinces — recovered CAD $15,500 via joint legal action. They connected me with a real licensed builder too.”

Recovered: CAD $15,500 Timeline: 28 Days

Sofia G., Madrid

Fake Bank Alert Scam – €16,500

“A call claimed suspicious activity — they ‘verified’ my card and drained it. BackMyBalance got my bank to classify it as ‘authorized push payment fraud’. €12,300 recovered. Their EU fraud protocols are top-tier.”

Recovered: €12,300 Timeline: 15 Days

Isaac M., Nairobi

M-Pesa Fraud – KES 1.2M

“A SIM swap attack drained my M-Pesa. BackMyBalance worked with Safaricom Fraud Unit and CAK. KES 870,000 frozen and returned. They also helped me set up SIM lock.”

Recovered: KES 870,000 Timeline: 9 Days

Hannah Y., Seoul

Fake K-pop Merch Scam – ₩6.3M

“A fake fan site sold ‘limited edition’ albums. BackMyBalance traced the KakaoPay transaction and worked with KISA. ₩4.1M recovered. They even helped me verify real merch sites.”

Recovered: ₩4,100,000 Timeline: 20 Days

Luca V., Rome

Fake Airbnb Listing – €5,800

“I paid for a villa in Amalfi — but the address didn’t exist. BackMyBalance worked with Airbnb Trust & Safety and the Italian Postal Police. Full €5,800 refunded. They helped me rebook safely too.”

Recovered: €5,800 Timeline: 14 Days

Eva L., Helsinki

Fake Energy Bill Scam – €3,900

“A threatening email said my power would be cut — I paid urgently. BackMyBalance alerted Fortum and the Finnish Competition Authority. Full refund. They sent me a checklist for verifying utility bills.”

Recovered: €3,900 Timeline: 6 Days

Daniel R., Chicago

Deepfake CEO Fraud – $89,000

“A deepfake video of our CEO ordered a wire transfer. BackMyBalance coordinated with FBI IC3 and the receiving bank — froze $61,200 before it moved offshore. Their digital forensics report is now used in our staff training.”

Recovered: $61,200 Timeline: 4 Days

Why Victims Trust Us

78%

Average Recovery Rate

24h

Priority Case Review

4.9/5

Client Satisfaction

*Results vary by case complexity, jurisdiction, and cooperation with financial institutions.